Private security contractor AGS was in the news recently after some elderly residents stated that they were scared with the after-dark cold-calling that the security personnel did to get residents to sign up for their service.
AGS’ management has halted the night patrols and even published an apology in Frinton Residents’ Association newsletter. However, the private security firm has received support from unexpected quarters.
The police chief of Frinton has joined the chairman of Frinton Residents’ Association to defend the private security contractor.
AGS has been providing night patrols in Frinton since last summer, and households were paying £2 per week for the patrols as well as getting a hotline to the security personnel. However, this scheme was halted after the firm was criticised for going door-to-door after dark to get more households to sign up for it.
After the national media panned AGS, the residents and police defended the company as well as the night patrols that its security personnel were conducting. Frinton Residents’ Association Chairman Neil Churcher said that AGS should be commended for publicly admitting that they had made a mistake. He added that the residents can sit down and discuss with AGS how to tailor the service to their needs.
Churcher said that the late-night patrols by AGS personnel were deterring antisocial behaviour, and the residents had peace of mind from 7pm to 7am as they could get access to help from the private security firm. The staff have training in first aid and also carry defibrillators in their patrol vehicles.
Tendring district police commander Chief Inspector Russ Cole also voiced his support for the scheme provided by AGS, saying that police resources were used for resolving more serious crimes, and security firms helped with the areas that the police cannot concentrate on. He said that even though Frinton was a low-crime town, the presence of a security firm makes the residents feel safer.