The UK has become a hub for private security contractors and business intelligence firms that have hired former employees from MI5, MI6 and GCHQ. These employees are used to working with the latest technology, so it is not surprising that many security firms are shifting towards technology to improve the management of their workforce.
One smart workforce management system that has taken the world of manned security by storm is SmartTask by Skillweb. The company has seen a record usage of its system in the last 12 months. Skillweb states that the rising demand from private security companies has caused its user base to double to over 10,000. It believes that this increase is because businesses are looking for smart technology solutions to manage their security guards.
Skillweb Managing Director Paul Ridden stated that security contractors are constantly looking for a competitive edge by boosting their service and ensuring that they have better control over their operations. However, they are seeking approaches that are simple and easy to use. SmartTask offers functionality, versatility and usability, making it the ideal workforce management system for security firms. It allows smart rostering of the workforce, offers proof of attendance, and ensures accurate monitoring of mobile and static security officers and guards.
In 2016, Skillweb was instrumental in introducing several new innovations that make use of smartphone technology and meet the changing and evolving needs of the security industry. SmartTask is the first security industry-focused technology that allows firms to monitor their patrols and manage their guards. This system is seamlessly integrated with FLIR thermal imaging, allowing security firms to offer a better service to their clients while making sure that their guards and officers are protected against possible threats and risks in the field.
Ridden said that SmartTask is an effective solution for workforce management while reducing operational costs. He added that SmartTask is the technology that many UK-based security firms are choosing to use to guard and man some of the most popular buildings in the country.