A survey conducted by NTT Communications Corporation reveals that shadow IT poses a challenge for CIOs, and this problem is going to worsen over the next two years. The results will be interesting for an IT contractor in the UK, who can use them to customise their services.
The survey involved 500 IT decision makers in the UK, Germany, France and Spain, and was conducted in March 2016. It revealed that seven out of ten decision makers found it challenging to manage cloud platforms in their organisations. About 77% of respondents claimed that different departments in their organisation have opted for cloud services without getting their IT department involved.
Over 63% of respondents stated that they were aware that other departments in their organisation were using cloud applications without the knowledge or approval of their IT department; and nearly 56% of survey participants were unaware of the geographical location of their cloud data storage. Eight out of ten decision makers believe the usage of shadow IT will increase over the next couple of years.
About 70% of decision makers also believe that free cloud storage usage will increase in the next two years. This means that unregulated and free cloud storage and shadow IT options will become omnipresent in the world of business. A majority of respondents (80%) said that cloud storage was important for the seamless functioning of their department; but this number went down to 77% for decision makers who believe the removal of shadow IT services would restrict the functioning of their departments.
NTT Communications Vice President Product Strategy Len Padilla stated that the survey revealed that the adoption of cloud was not an issue in the business world, but the way to manage cloud services was creating a problem. Padilla added that while IT departments have realised the advantages of using cloud services, they have yet to find a way to manage the use of cloud systems in their organisations.